COMPASS CONCIERGE PROGRAM

Cosmetic improvements to a home can show a material increase in sale price, but clients often don’t want to or aren’t able to spend that money. The Compass Concierge program will assist our clients in preparing their homes for market by allowing them to completely fund the cosmetic improvements that will increase the value of their home – staging, cleaning, landscaping and more. At the time of the property’s closing, Compass Concierge will simply invoice you for the total services rendered.

Exclusive to Compass, our Concierge program fronts the costs of services that can increase the value of your home. From staging, to painting, to cosmetic renovations, there will be no payment collected until your home sells.

It is absolutely No upfront costs, no interest charged – ever.

While the below is not a comprehensive guide of all services that may be covered, it should serve as a high-level reference for what is generally allowed. Some work listed below may require additional details before we can approve the project and Compass reserves the right to deny any services, at any time, for any reason.

Approved Expenses

Deep Cleaning
Examples: Carpet Cleaning, Stain Removal, Scratch Repair, Bathroom and Kitchen Sink/Tub Resurfacing, Appliance Cleaning

Cosmetic Renovations
Examples: Cabinetry Refinishing, Cabinetry and Installation (as long as it does not involve adding/removing a wall), Light Finishing, Window Furnishings, Countertop Replacement, Window Replacement, Carpet removal and hardwood floor installation (not including subfloor changes, repairs, or structural flooring work) Light Fixture Replacement, Hardwood Floor Refinishing, Popcorn Ceiling Removal (not covered if there is an asbestos risk)

Decluttering

Landscaping
Examples: Lawn and Bed Maintenance, Flower Bedding, Tree Trimming, Power-Washing, Deck Painting, Gutter Cleaning, Pruning, Mulching, Flower Gardens

Interior & Exterior Painting

Staging

Pest Control & Remediation work from pest control work

Custom Closet Work (As long as the closet is already constructed)

Seller-Side Inspections and Evaluations

Moving & Storage

Roofing repair

Water Mitigation

Water Heater

Electrical work

HVAC

Fencing

Plumbing Repair

Sewer Lateral Inspections + Remediation

Not Approved Expenses

Fireplace Installation
Deck/Patio Installation
Mechanical Work
Plumbing Work
Pool Installation
Septic Tank Work
Tub Installation
Subfloor changes, repairs or any kind of structural flooring work
Staircase Installation/Restructuring
Any Work Involving Gas Lines
Any Work Involving an Oil Tank (above or below ground)
Boiler Removal Additions to Property and Gutting/Remodeling
Wall installation/removal
Any Structural Work Not Noted Above

Approval guidelines

* Concierge projects over 50K (or over 25K if more than 3% of the listing price) will require further approval which may take extra time (we will still try to get you a decision within 72hrs)

* Project requests over 200K will be approved in exceptional cases by senior leadership where there is significant upside for the client, agent, and Compass